Thomson SpeedTouch™546 User Manual

SpeedTouch™546Residential ADSL GatewayUser’s GuideRelease R5.3.1

About this User’s GuideE-DOC-CTC-20050429-0100 v1.02

Chapter 6TroubleshootingE-DOC-CTC-20050429-0100 v1.092

Need more help?Additional help is available online at www.speedtouch.com© THOMSON 2005. All rights reserved. E-DOC-CTC-20050429-0100 v1.0

Chapter 1Your SpeedTouch™E-DOC-CTC-20050429-0100 v1.031 Your SpeedTouch™Introduction With the SpeedTouch™546(i) Residential ADSL Gateway you can build

Chapter 1Your SpeedTouch™E-DOC-CTC-20050429-0100 v1.041.1 SpeedTouch™ FeaturesIntroduction Your SpeedTouch™ offers you a wide range of outstanding fea

Chapter 1Your SpeedTouch™E-DOC-CTC-20050429-0100 v1.051.1.1 Hardware SpecificationsGateway Integrated multi-mode ADSL modem, supporting: ADSL over PO

Chapter 1Your SpeedTouch™E-DOC-CTC-20050429-0100 v1.061.1.2 Software FeaturesADSL compliance  If POTS in overlay: G. handshake, Full Rate ADSL, G.dmt

Chapter 1Your SpeedTouch™E-DOC-CTC-20050429-0100 v1.07Management  Multi-level user protection, Event logging DHCP server, client and relay, DHCP-to-

Chapter 1Your SpeedTouch™E-DOC-CTC-20050429-0100 v1.081.2 SpeedTouch™ LED BehaviourFront panel LEDs The SpeedTouch™ is equipped with a number of LEDs

Chapter 1Your SpeedTouch™E-DOC-CTC-20050429-0100 v1.091.3 How to Access your SpeedTouch™Access methods Your SpeedTouch™ is accessible in one of follow

Chapter 1Your SpeedTouch™E-DOC-CTC-20050429-0100 v1.0101.3.1 Access via the Web InterfaceProcedure To access the SpeedTouch™ via the web interface:1 O

Chapter 1Your SpeedTouch™E-DOC-CTC-20050429-0100 v1.0111.3.2 Access via CLICommand LineInterface (CLI)You can access the Command Line Interface (CLI)

Chapter 1Your SpeedTouch™E-DOC-CTC-20050429-0100 v1.012Telnet session Proceed as follows: 1 Open a telnet application.2 Connect to your SpeedTouch™. .

Chapter 1Your SpeedTouch™E-DOC-CTC-20050429-0100 v1.0131.3.3 Access via FTPFile Transfer Protocol(FTP)You can access the file system of the SpeedTouch

Chapter 1Your SpeedTouch™E-DOC-CTC-20050429-0100 v1.014File system accessrightsOn the different directories you have following privileges:Common FTPco

Chapter 1Your SpeedTouch™E-DOC-CTC-20050429-0100 v1.015FTP file transfer To allow correct file transfers, set the transfer mode to “binary”: At the ft

Chapter 1Your SpeedTouch™E-DOC-CTC-20050429-0100 v1.0161.3.4 Remote AssistanceRemote access You can make your SpeedTouch accessible from the Internet

Chapter 2Local Network SetupE-DOC-CTC-20050429-0100 v1.0172 Local Network SetupEthernet network The Ethernet ports on the back panel of your SpeedTouc

Chapter 2Local Network SetupE-DOC-CTC-20050429-0100 v1.018Device settings Once you’ve connected a device, you are able to personalise its settings:1 G

Chapter 3Internet Connectivity Dial-In ClientsE-DOC-CTC-20050429-0100 v1.0193 Internet Connectivity Dial-In ClientsIntroduction For setting up initial

Chapter 3Internet Connectivity Dial-In ClientsE-DOC-CTC-20050429-0100 v1.020Embedded PPP dial-inclientsThe SpeedTouch™’s embedded PPP dial-in client a

Chapter 3Internet Connectivity Dial-In ClientsE-DOC-CTC-20050429-0100 v1.0213.1 SpeedTouch™ Web PagesIntroduction As the SpeedTouch™ web pages are con

SpeedTouch™546User’s GuideR5.3.1

Chapter 3Internet Connectivity Dial-In ClientsE-DOC-CTC-20050429-0100 v1.022Terminating an InternetsessionTo close an active PPP connection:1 Go to th

Chapter 3Internet Connectivity Dial-In ClientsE-DOC-CTC-20050429-0100 v1.0233.2 IGD Control AgentIntroduction MS Windows XP users can easily establish

Chapter 3Internet Connectivity Dial-In ClientsE-DOC-CTC-20050429-0100 v1.024Internet connectionstatusAs long as the SpeedTouch™’s embedded PPP dial-in

Chapter 3Internet Connectivity Dial-In ClientsE-DOC-CTC-20050429-0100 v1.0253.3 MS Windows XP BroadBand ConnectionPrerequisites To be able to use the

Chapter 3Internet Connectivity Dial-In ClientsE-DOC-CTC-20050429-0100 v1.0268 Select whether the connection will be available to any user or only to y

Chapter 3Internet Connectivity Dial-In ClientsE-DOC-CTC-20050429-0100 v1.027Starting a broadbandInternet sessionProceed as follows:1 On the Start menu

Chapter 3Internet Connectivity Dial-In ClientsE-DOC-CTC-20050429-0100 v1.028Terminating abroadband InternetsessionProceed as follows:1 On the Start me

Chapter 3Internet Connectivity Dial-In ClientsE-DOC-CTC-20050429-0100 v1.0293.4 Mac OS X PPPoE Dial-in ClientPrerequisites To be able to use the MS Wi

Chapter 3Internet Connectivity Dial-In ClientsE-DOC-CTC-20050429-0100 v1.030Starting a broadbandInternet sessionProceed as follows:1 Click the Interne

Chapter 4SpeedTouch™ Web InterfaceE-DOC-CTC-20050429-0100 v1.0314 SpeedTouch™ Web Interface Introduction The SpeedTouch™ comes with embedded HTML page

CopyrightCopyright ©1999-2005 THOMSON. All rights reserved. Passing on, and copying of this document, use and communication of its contents is not per

Chapter 4SpeedTouch™ Web InterfaceE-DOC-CTC-20050429-0100 v1.0324.1 NavigationNavigation components The SpeedTouch™ web interface consists of followin

Chapter 4SpeedTouch™ Web InterfaceE-DOC-CTC-20050429-0100 v1.0334.1.1 MenuMenu items The menu is located on the left side of the page and consists of

Chapter 4SpeedTouch™ Web InterfaceE-DOC-CTC-20050429-0100 v1.0344.1.2 Language BarLanguage bar The language bar is located under the SpeedTouch™ logo

Chapter 4SpeedTouch™ Web InterfaceE-DOC-CTC-20050429-0100 v1.0354.1.3 Navigation BarNavigation bar The navigation bar is located on the top of the pag

Chapter 4SpeedTouch™ Web InterfaceE-DOC-CTC-20050429-0100 v1.0364.1.4 Notification AreaNotification area The notification area is located under the Na

Chapter 4SpeedTouch™ Web InterfaceE-DOC-CTC-20050429-0100 v1.0374.1.5 TasksTasks To allow a swift configuration of your SpeedTouch™, some pages may of

Chapter 4SpeedTouch™ Web InterfaceE-DOC-CTC-20050429-0100 v1.0384.2 HomeSpeedTouch™ homepageThe SpeedTouch™ home page gives you a short overview of al

Chapter 4SpeedTouch™ Web InterfaceE-DOC-CTC-20050429-0100 v1.0394.3 SpeedTouchThe SpeedTouch menu The SpeedTouch menu consists of following items: In

Chapter 4SpeedTouch™ Web InterfaceE-DOC-CTC-20050429-0100 v1.0404.3.1 InformationInformation The Information page summarizes important information on

Chapter 4SpeedTouch™ Web InterfaceE-DOC-CTC-20050429-0100 v1.0414.3.2 SpeedTouch™ Easy SetupEasy Setup Wizard This wizard helps you configure your Spe

ContentsE-DOC-CTC-20050429-0100 v1.0iContentsAbout this User’s Guide ... 11 Your SpeedTouch™ ...

Chapter 4SpeedTouch™ Web InterfaceE-DOC-CTC-20050429-0100 v1.0424.3.3 RestartAccessing the RestartpageProceed as follows:1 On the left menu, click Spe

Chapter 4SpeedTouch™ Web InterfaceE-DOC-CTC-20050429-0100 v1.0434.3.4 ConfigurationOverview The Overview page displays the current configuration of yo

Chapter 4SpeedTouch™ Web InterfaceE-DOC-CTC-20050429-0100 v1.0444.3.5 Backup & RestoreIntroduction This page allows you to: Save your current con

Chapter 4SpeedTouch™ Web InterfaceE-DOC-CTC-20050429-0100 v1.0454.3.6 Reset to Factory DefaultsIntroduction This page allows you to reset the SpeedTou

Chapter 4SpeedTouch™ Web InterfaceE-DOC-CTC-20050429-0100 v1.0464.3.7 Event LogsEvent Logging The Event Logs page summarizes the latest events recorde

Chapter 4SpeedTouch™ Web InterfaceE-DOC-CTC-20050429-0100 v1.0474.3.8 UpdateUpdating theSpeedTouch™ systemsoftwareThe Update page allows you to: View

Chapter 4SpeedTouch™ Web InterfaceE-DOC-CTC-20050429-0100 v1.0484.4 Broadband ConnectionThe BroadbandConnection menuThe Broadband Connection menu cons

Chapter 4SpeedTouch™ Web InterfaceE-DOC-CTC-20050429-0100 v1.0494.4.1 Connectivity CheckIntroduction This page enables you to perform a connectivity c

Chapter 4SpeedTouch™ Web InterfaceE-DOC-CTC-20050429-0100 v1.0504.4.2 DSL ConnectionOverview Click Overview to view brief information on your DSL conn

Chapter 4SpeedTouch™ Web InterfaceE-DOC-CTC-20050429-0100 v1.0514.4.3 Internet ServicesInternet ServicesinformationThe Internet Services page displays

ContentsE-DOC-CTC-20050429-0100 v1.0ii4.1 Navigation... 324.1.1 Menu

Chapter 4SpeedTouch™ Web InterfaceE-DOC-CTC-20050429-0100 v1.0524.4.4 Internet Service SettingsAccessing the InternetService Settings pageProceed as f

Chapter 4SpeedTouch™ Web InterfaceE-DOC-CTC-20050429-0100 v1.0534.5 ToolboxThe Toolbox menu The Toolbox menu consists of following menu items: Remote

Chapter 4SpeedTouch™ Web InterfaceE-DOC-CTC-20050429-0100 v1.0544.5.1 Remote AssistanceEnabling RemoteAssistanceThis page allows you to make your Spee

Chapter 4SpeedTouch™ Web InterfaceE-DOC-CTC-20050429-0100 v1.0554.5.2 Game & Application SharingOverview The Overview page summarizes the games an

Chapter 4SpeedTouch™ Web InterfaceE-DOC-CTC-20050429-0100 v1.0564.5.3 Defined Games & ApplicationsAccessing the DefinedGames & Applicationspag

Chapter 4SpeedTouch™ Web InterfaceE-DOC-CTC-20050429-0100 v1.0574.5.4 Game or Application DefinitionAccessing the Game orApplication DefinitionpagePro

Chapter 4SpeedTouch™ Web InterfaceE-DOC-CTC-20050429-0100 v1.0584.5.5 New Game or ApplicationAccessing the Game orApplication DefinitionProceed as fol

Chapter 4SpeedTouch™ Web InterfaceE-DOC-CTC-20050429-0100 v1.0594.5.6 Parental ControlParental Control The SpeedTouch™ allows you to block/allow parti

Chapter 4SpeedTouch™ Web InterfaceE-DOC-CTC-20050429-0100 v1.060Deny access to aspecific web siteUse this feature if: Allow is selected under Action

Chapter 4SpeedTouch™ Web InterfaceE-DOC-CTC-20050429-0100 v1.061Redirecting all websitesProceed as follows:1 Type “*” in the Web Site box.2 Click Redi

ContentsE-DOC-CTC-20050429-0100 v1.0iii4.6 Home Network ... 734.6.1 Devices.

Chapter 4SpeedTouch™ Web InterfaceE-DOC-CTC-20050429-0100 v1.0624.5.7 Web Filtering ActivationAccessing this page Proceed as follows:1 On the Toolbox

Chapter 4SpeedTouch™ Web InterfaceE-DOC-CTC-20050429-0100 v1.0634.5.8 Content LevelAccessing this page Proceed as follows:1 On the Toolbox menu, click

Chapter 4SpeedTouch™ Web InterfaceE-DOC-CTC-20050429-0100 v1.0644.5.9 New Content LevelIntroduction This page allows you to create a new content level

Chapter 4SpeedTouch™ Web InterfaceE-DOC-CTC-20050429-0100 v1.065Content level activation To activate your new content level:1 On the Toolbox menu, cli

Chapter 4SpeedTouch™ Web InterfaceE-DOC-CTC-20050429-0100 v1.0664.5.10 FirewallOverview The Overview page summarizes the overall security policy confi

Chapter 4SpeedTouch™ Web InterfaceE-DOC-CTC-20050429-0100 v1.0674.5.11 Intrusion DetectionIntrusion Detection Your SpeedTouch™ is protecting your netw

Chapter 4SpeedTouch™ Web InterfaceE-DOC-CTC-20050429-0100 v1.0684.5.12 Dynamic DNSWhat is Dynamic DNS The Dynamic DNS service allows you to assign a d

Chapter 4SpeedTouch™ Web InterfaceE-DOC-CTC-20050429-0100 v1.0694.5.13 User ManagementOverview The Overview page gives you an overview of the currentl

Chapter 4SpeedTouch™ Web InterfaceE-DOC-CTC-20050429-0100 v1.0704.5.14 Edit UserAccessing the User EditpageProceed as follows:1 On the Toolbox menu, c

Chapter 4SpeedTouch™ Web InterfaceE-DOC-CTC-20050429-0100 v1.0714.5.15 Change Default UserChanging the defaultuserThis page allows you to change the d

ContentsE-DOC-CTC-20050429-0100 v1.0iv

Chapter 4SpeedTouch™ Web InterfaceE-DOC-CTC-20050429-0100 v1.0724.5.16 Add UserAdding users This page allows you to add a new user.Under User definiti

Chapter 4SpeedTouch™ Web InterfaceE-DOC-CTC-20050429-0100 v1.0734.6 Home NetworkHome Network Menu This menu consists of following items: DevicesAllow

Chapter 4SpeedTouch™ Web InterfaceE-DOC-CTC-20050429-0100 v1.0744.6.1 DevicesOverview The Overview page gives you an overview of the devices that are

Chapter 4SpeedTouch™ Web InterfaceE-DOC-CTC-20050429-0100 v1.0754.6.2 Device SettingsAccessing the devicesettings pageProceed as follows:1 On the Home

Chapter 4SpeedTouch™ Web InterfaceE-DOC-CTC-20050429-0100 v1.0764.6.3 Assign Public IPIntroduction This page allows you to assign the public IP addres

Chapter 4SpeedTouch™ Web InterfaceE-DOC-CTC-20050429-0100 v1.0774.6.4 InterfacesInterfaces overview This page gives you an overview of the interfaces

Chapter 4SpeedTouch™ Web InterfaceE-DOC-CTC-20050429-0100 v1.0784.6.5 Interface SettingsOverview The Overview page gives you an overview of the curren

Chapter 4SpeedTouch™ Web InterfaceE-DOC-CTC-20050429-0100 v1.0794.6.6 DHCP PoolDHCP Pool This page allows you to create/change a DHCP pool.Accessing t

Chapter 4SpeedTouch™ Web InterfaceE-DOC-CTC-20050429-0100 v1.080The DHCP Pool page Following settings are available for configuration: Interface: The

Chapter 5Software UpgradeE-DOC-CTC-20050429-0100 v1.0815 Software UpgradeIntroduction This chapter describes how to upgrade the SpeedTouch™ system sof

About this User’s GuideE-DOC-CTC-20050429-0100 v1.01About this User’s GuideUsed SymbolsTerminologyGenerally, the SpeedTouch™546(i) will be referred to

Chapter 5Software UpgradeE-DOC-CTC-20050429-0100 v1.0825.1 Upgrade Wizard on Setup CDIntroduction The procedures described in this section are valid o

Chapter 5Software UpgradeE-DOC-CTC-20050429-0100 v1.083Upgrade procedure 1 In the Welcome to the SpeedTouch Upgrade Wizard window, click Next.2 The Sp

Chapter 5Software UpgradeE-DOC-CTC-20050429-0100 v1.0846 The following window shows the system software version currently active on the SpeedTouch™ as

Chapter 6TroubleshootingE-DOC-CTC-20050429-0100 v1.0856 TroubleshootingIntroduction This chapter suggest solutions for problems you may encounter whil

Chapter 6TroubleshootingE-DOC-CTC-20050429-0100 v1.0866.1 General SpeedTouch™ TroubleshootingSpeedTouch™ does notworkIf none of the LEDs light up, mak

Chapter 6TroubleshootingE-DOC-CTC-20050429-0100 v1.0876.1.1 Ethernet TroubleshootingLAN LED does not lightupMake sure that: The LAN cable is securely

Chapter 6TroubleshootingE-DOC-CTC-20050429-0100 v1.0886.1.2 Upgrade TroubleshootingIntroduction While upgrading your SpeedTouch™ via the Upgrade Wizar

Chapter 6TroubleshootingE-DOC-CTC-20050429-0100 v1.0896.2 UPnP™ on Windows XP Systems SpeedTouch™ notdetected by UPnP™ orIGD Control ClientCheck on fo

Chapter 6TroubleshootingE-DOC-CTC-20050429-0100 v1.090Adding IGD Discoveryand ControlYour MS Windows XP system is able to discover and control Interne

Chapter 6TroubleshootingE-DOC-CTC-20050429-0100 v1.0916.3 Reset to Factory DefaultsResetting yourSpeedTouch™You might consider a reset to factory defa